Thank you for browsing and making purchases on zlore.com. Ensuring the delivery of high-quality products within specified timeframes is our top priority. We exclusively use reputable courier services for shipping.
FOR INDIAN CUSTOMERS
- Enjoy complimentary delivery within India.
- Once your order is placed, you will promptly receive tracking details.
- Orders are carefully packed and shipped exclusively from Monday to Saturday.
- Typically, most orders are dispatched within 5-7 business days from the order date. Orders made on weekends or select holidays are processed on the following business day.
- In the event of inaccurate or incomplete payment information hindering order processing, an additional 4-5 business days may be required.
- During periods of high order volume, shipments might experience a slight delay. Please account for extra transit days for delivery. If a substantial delay is expected, we will reach out to you via email or telephone.
- Should a dispatch be delayed due to a product being out of stock, we will contact you by email. You can then opt to wait, select alternative products, or request a refund.
- We ship from Pune, India, to all territories within India, excluding PIN codes not serviced by our Logistics Partner.
- All our products feature the zlore logo, ensuring authenticity.
- In the event of delays caused by natural calamities or unforeseen circumstances, we are not liable for returns or exchanges.
- If there are any address errors or mistakes made by the customer, additional payment is required for address changes.
- Due to COVID-19 regulations in Pune, shipping may experience delays.
- While we strive to keep all listed merchandise in stock, occasional stockouts may occur. In such cases, if an item you ordered is out of stock, we will promptly notify you via email.
FOR INTERNATIONAL CUSTOMERS
At present, zlore.com website does not process international orders. However, we plan to activate this feature in the near future. Customers residing outside India can contact us for offline sales via email at contact@zlore.com or through WhatsApp at +91 9309828892.