We believe in trust and value your privacy. Our commitment is to use your name and other personal information only as outlined in this Privacy Policy. We collect information only when necessary and relevant to our interactions with you. Your information will be retained only as long as required by law or for the purposes for which it was collected.
This Privacy Policy explains what happens to your personal information when you visit or buy something from zlore.com.
DATA WE COLLECT
We collect different types of information when you place an order for a product on our website.
To process your purchase and provide our services, we gather and store data such as your name, gender, email address, postal and delivery addresses, phone numbers, payment details, and more. This information is essential for processing your order, handling potential claims, and ensuring the delivery of your purchased product. We may share your contact details with third parties, like couriers or suppliers, to facilitate product delivery.
Additionally, we use your data to manage the website, process payments, detect fraud, send relevant information about the site or our products, and address any queries. Payments are processed by our company, Amethyst.IO LLP, registered in India.
You might receive calls from us or our associates regarding the services we provide.
Please ensure that the information you provide is accurate and up-to-date. You can access your order details by logging into your account on the website. We prioritize the confidentiality of your personal access data.
We respect your privacy and do not share your personal information with third parties without your explicit consent. Your information is not sold or rented for marketing purposes. We store and process your data in secure computers located in India.
While we uphold the privacy of your information, we reserve the right to disclose it to a third party in response to a legally-compliant request, as allowed by applicable laws.
CREDIT CHECK AND FRAUD PREVENTION
We use trusted payment services from well-known companies, and our Credit Check and Fraud Prevention policies follow their guidelines. Any disputes will be handled in Pune courts.
OTHER USES OF YOUR PERSONAL INFORMATION
We may also share information with you about our website, other sites we own, our products, promotions, newsletters, SMS updates, and content related to our group of companies or business partners. If you don’t want to receive this additional information (or any part of it), please click the ‘unsubscribe’ link in any email or follow the unsubscribe process in SMS messages. Please note that unsubscribing from one method doesn’t automatically unsubscribe you from the other. We will stop sending you information within 7 working days of receiving your request, excluding Saturdays, Sundays, and public holidays in India. If your request is unclear, we will get in touch with you for clarification.
USE OF COOKIES
Our website, zlore.com, uses cookies to enhance your experience. These cookies remember your settings, including your shopping cart contents, previous purchases, and other website-related information. While most browsers (such as Google Chrome, Internet Explorer, Safari, and Firefox) automatically accept cookies, you can adjust your browser settings if you prefer not to allow automatic acceptance.
THIRD-PARTY WEBSITES
Our website may have ads or other content that link to our partners, suppliers, advertisers, sponsors, licensors, and other third parties. We don’t manage the content or links on these sites and are not accountable for how these websites operate. These sites and services, along with their content and links, may change frequently. They might have their own privacy policies and customer service rules. When you visit other websites, including those linked to ours, you are subject to the terms and policies of that particular website.
SECURITY
We employ robust technical and security measures to safeguard your information, preventing unauthorized access, accidental loss, or destruction. Personal details collected through the Site are stored on a secure server with the added protection of firewalls. For electronic collection of payment card details, we utilize encryption through Secure Socket Layer (SSL) coding, making it challenging for hackers to decipher the information. While we cannot guarantee absolute security, these measures significantly enhance data protection.
To maintain a high level of security, we advise against sending full credit or debit card details in unencrypted electronic communications. Our commitment to security extends to physical, electronic, and procedural safeguards governing the collection, storage, and disclosure of your information. Occasionally, we may request proof of identity before disclosing personal information. It is your responsibility to safeguard your password and computer against unauthorized access.
CONSENT
By utilizing the Site, you explicitly agree to our utilization and sharing of the personal information you provide, in accordance with this Privacy Policy. This Privacy Policy is integrated into and governed by the Terms of Use.
COPYRIGHT
This Privacy Policy is copyrighted, and any commercial use by third parties, including extraction, is prohibited. Violations may result in legal action.
Please be aware that our privacy policy is subject to change at any time without notice. It is recommended to periodically review this policy to stay informed about any updates.
ONLINE PRIVACY POLICY ONLY
This privacy policy pertains solely to information gathered via our website and does not encompass information collected offline.
FINAL DISCLAIMER
While we have implemented various security measures to safeguard personal information, we cannot assure absolute protection. You share your personal information at your own discretion.
CONTACT US
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e‑mail at contact@zlore.com or by calling our customer care number +91 9309828892.